Effective Date: July 8, 2026

Welcome to Santorian Tours & Travels LLP. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit santorian.in, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Passport Details & Visa Information
• Email Address & Mobile Number
• Residential Address
• Emergency Contact Details

Travel Information

• Flight Bookings & Hotel Reservations
• Tour Packages & Travel Preferences
• Frequent Flyer Details
• Special Assistance Requests
• Travel Insurance Information

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your debit or credit card details on our servers.

Technical & Cookie Information

When you visit our website, we may automatically collect:

• IP Address & Browser Type
• Device Information & Operating System
• Website Usage Data & Cookies

2. How We Use Your Information

We use your information to:

• Process travel bookings and reservations.
• Arrange airline tickets, hotels, visas, travel insurance, and holiday packages.
• Communicate booking confirmations and travel updates.
• Respond to customer enquiries.
• Process payments and refunds.
• Improve our website and customer experience.
• Send promotional offers and newsletters (only with your consent).
• Prevent fraud and ensure security.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We may share your information with:

• Airlines, Hotels, and Tour Operators.
• Visa Processing Agencies & Insurance Providers.
• Payment Gateway Providers.
• Government Authorities (where legally required).
• Business Partners involved in providing travel services.

We never sell your personal information to third parties.

4. Cookies

Our website uses cookies to improve website functionality, remember your preferences, analyse website traffic, and enhance user experience. You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your travel arrangements.
• Meet legal, tax, and accounting requirements.
• Resolve disputes and enforce our agreements.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access, correct, or request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Request restriction of processing or object to certain types of processing.
• Request a copy of your personal data where applicable.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our services are not intended for children under the age required by applicable law to provide consent independently. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required.

10. International Data Transfers

As part of providing international travel services, your personal information may be transferred to airlines, hotels, government authorities, or service providers located in other countries. We take reasonable steps to ensure appropriate safeguards are in place for such transfers, where required by applicable law.

11. Marketing Communications

With your consent, we may send promotional emails, travel deals, newsletters, and offers. You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

13. Consent

By using our website and booking our travel services, you acknowledge that you have read, understood, and agree to this Privacy Policy.